Rodopi Software has released a hosted application for automating provisioning, billing and customer management, targeted to small and medium and greenfield IP service providers. The solution also is available on a licensed, wholesale basis, to enable ISPs, VoIP companies, hosting providers and content ASPs to roll out to their reseller partners.
EasyOSS offers pre-defined service templates, default service bundles and branded user portals, along with prepackaged vertical application templates, off-the-shelf third-party software and hardware integration modules. No hardware or software implementation is required. Todd Benjamin, president and CEO at Rodopi, says the solution contains a customer data import utility, and can be turned up in about a matter of hours. EasyOSS also is configurable to fit the business models of users that dont fall within the pre-defined parameters.
EasyOSS supports all wireline access methods, and Rodopi announced at the show it has joined the Motorola Canopy wireless broadband Affiliate Solutions Program, so EasyOSS will be applicable to WISPs wanting to use Canopy infrastructure for broadband access.
On the wholesale side, New Global Telecom will incorporate EasyOSS into its 6DegreesIP suite of wholesale VoIP services. The OSS is pre-provisioned and ready to go, to make it turnkey for NGTs VoIP resellers.
The ROI here is based on removing manual processes from customer lifecycle management, says Benjamin. And as the pace of the IP-centric industry increases, it becomes more and more important to move quickly, with quicker integration and quicker time to market.
The average cost for an ASP is $300 to $500 per month, Benjamin says. Pricing is flexible and based on usage, number of customers and other business model considerations of the customer. This works with them instead of the customer having to fit a third-party-determined model, he says.