OSG Billing Services (Booth 720) has announced an agreement to manage invoice presentment and distribution services for Access Point Inc. Access Point is a privately-held CLEC serving small and medium-sized businesses.
OSG, of Englewood, N.J., is providing invoice consultation and design, electronic composition, highlight color printing and mailing. Access Point is using OSG View, a billing customer service tool allowing customer support personnel to electronically view a replica of the customer invoice through an online PDF file.
"One of the most beneficial aspects of our partnership with OSG Billing Services has been their ability to redesign our invoice to make it more readable and customer friendly," says Jim Hart, billing operations manager of Access Point. "Simultaneously, OSG Billing Services has helped Access Point Inc. save money on postage by reducing the number of pages of our bills."