Telution’s (Booth 306) COMX Release 3.6 focuses on streamlining service providers processes for delivering voice and data service bundles to small and medium- sized businesses. The COMX Next Generation Network architecture fully enables a service provider to sell, order, provision and bill for service bundles constructed from traditional network elements (such as last-mile special access or EEL circuits) and next-generation network elements including IP soft switches.
Telution says COMX advancements include:
@bullet:A streamlined sales support process for enabling a service provider’s sales personnel to create accurate sales orders and site specifications to guide downstream provisioning.
@bullet:An automated provisioning workflow process for provisioning access services, integrated access devices, digital trunks, direct inward dial numbers, analog lines and quality-of-service-based data services on one service order.
@bullet:A Web-based billing portal that allows end customers to access and manipulate their billing data via an easy to use web-site. Via the COMX Billing Portal, end users can export their billing data to their internal systems; sort, track and analyze bill detail at the corporate, division and physical local levels; and obtain an advanced set of reporting applications to aid in creating and offering new Web-based billing reports to all customers.