Move beyond products to build lasting customer relationships.

The channel chief says he's excited about his company's master agent partners.

How do consumers react to data breaches? Badly.

8x8, Mitel and Vonage are here. See who else made it and why.

As channel M&A continues at a frenzied pace, partners of all types will want tips for selling and/or buying.

The indirect sales channel has specific nuances and challenges.

The move to colocation isn't an easy one for some in IT.

Many companies are hung up on a choice between an on-premises PBX and a UCaaS solution.

You need to put yourself in your partners' shoes if you want to run a successful channel program, he says.

Many years of direct sales and a stint in government work prepared Stark for his work with the channel.

The switch to internet-based calls can present some challenges, with poor call quality chief among them.

LogMeIn's acquisition of Jive accelerated its overall UCC strategy and bolstered its collaboration portfolio.

Aryaka says customer conversations center around cloud connectivity and securing that connectivity.