This Report explores the sales, technical and financial expertise a cloud agent/broker needs; which functional positions to bring in-house and which to outsource; and which front-office and back-office systems are needed to support these functions. ...More
The Little Rock, Ark.-based company has been shifting its focus over the past few years from a consumer-oriented business to one that is enterprise-focused; yet, the declines in consumer revenue are still taking their toll. ...More
In this edition of the Business Value Toolbox News Desk, Channel Partners' Craig Galbraith takes a close look at some stellar forecasts for cloud services; plus, why IT spending overall isn't quite as rosy.