Channel Partners Online

The Top Cellphone Manufacturers (ACSI Rankings)

Are consumers finally turning against Apple? The maker of the iconic iPhone watched its customer-satisfaction score – according to the American Customer Satisfaction Index – fall, while rivals Samsung and Motorola earned higher numbers than a year ago. ...More

12 hours ago

Posted in Galleries

Landline Owners Speak: Cox, Verizon Best

Top U.S. Fixed-Line Operators (ACSI Rankings)

The average score for fixed-line operators is now 74 out of 100, just two points shy of the average for all industries the ACSI measures. Yet it's not all good news: The numbers are going up because unsatisfied customers are leaving entirely. ...More

Yesterday

Posted in Galleries

Verizon Tops, T-Mobile Last Among Big Four in Customer Satisfaction

Verizon and AT&T saw their ACSI scores rise, while Sprint was stagnant and T-Mobile took a fall. None, however, could compete with some of the smaller operators. ...More

Yesterday

Posted in Galleries

Verizon, CenturyLink Lead Strong First Quarter

Verizon, CenturyLink and Comcast were among the communications giants that delivered strong first-quarter financial news to their customers and investors. ...More

May 14, 2013

Posted in Galleries

Channel Partners' Top 10 Stories in April

We tallied our top 10 stories for April by combining online page views with weekly newsletter results. Among the top: Comcast's top partners; XO's hosted PBX improvements; and Ingram Micro's partnerships with CenturyLink and Time Warner Cable. But what was No. 1? ...More

May 3, 2013

Posted in Galleries

New Products and Services to Sell, March-April 2013

Conferencing to call centers. SaaS to security. There have been a whole slough of new products and services unveiled by major industry players over the past couple of months that partners can sell. ...More

April 30, 2013

Posted in Galleries, Ethernet/ MPLS, Voice over IP (VoIP)/IP Telephony

Channel Link 2013: Highlights from the Tech Data Partner Meeting

Here's what you missed at the Tech Data partner summit, ChannelLink 2013, in Orlando, Fla., April 10-12. ...More

April 17, 2013 By Khali Henderson

Posted in Galleries, Software as a Service/ Cloud Services (SaaS)

Channel Program Changes You Should Know, Feb.-April 2013

In just the past two months, partners have witnessed some of the biggest changes to channel programs in years. Verizon, AT&T and XO are just three of the big names to either overhaul their programs, tweak them or announce new partner programs entirely. ...More

April 9, 2013

Posted in Galleries, Software as a Service/ Cloud Services (SaaS), Voice over IP (VoIP)/IP Telephony

Blockbuster M&A: The Channel Impact in Q1 2013

A number of key mergers significant to the telecom and IT channels were either announced or were formally completed between Jan. 1 and March 31. ...More

April 3, 2013

Posted in Galleries, Voice over IP (VoIP)/IP Telephony

Channel Partners' Top 10 Stories in March

We tallied our top 10 stories for March by combining online page views with weekly newsletter results. Among the top: the Blue Casa-TNCI agent contract saga; Level 3's top partners; and the Channel Executive of the Year. But what was No. 1? ...More

April 2, 2013

Posted in Galleries

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