Provisioning

Feeling Rejected? Ordering Best Practices — Part 1

To avoid time-consuming rejections, it is important to provide the right information when ordering from carriers. ...More
February 1, 2012
Posted in Blog
Setting Customer Expectations for Circuit Installation

Educate your customers about the provisioning process including industry installation standard time frames and caveats about causes for delay. ...More
December 13, 2011
Posted in Articles, Ethernet/ MPLS
Broadband Selection Criteria

When an application is considered business-critical, it should use dedicated broadband. UC is becoming such an application. Therefore, VARs must emphasize the importance of shifting from BYOB to dedicated broadband. ...More
November 18, 2011 By David Byrd
Posted in Blog
Broadband Is Around the Corner

The final two elements to consider in making your decision are usually the least well thought-out or investigated. ...More
November 16, 2011 By David Byrd
Posted in Blog
snom Gives Partners Provisioning Platform for UC, VoIP

The company this week released snom Active for VARs and distributors. ...More
November 4, 2011
Posted in News, Voice over IP (VoIP)/IP Telephony
Who’s On Your Side?

What telecom agents need is for things to go right more often than not and to know that someone has their back. ...More
September 20, 2011 By Khali Henderson
Posted in Blog, Software as a Service/ Cloud Services (SaaS)
XO Shares Platinum Pilot Progress Report

XO is reporting improvements in its service levels to partners participating in its pilot Platinum Partner Program (P3), which began in March. ...More
August 4, 2011 By Khali Henderson
Posted in News
Evolve IP Extends OSSmosis Portal to Partners

Evolve IP has extended its automated provisioning and support system to channel partners. ...More
July 25, 2011
Posted in News
CRA Champions Charging for Customer Care

CRA is packaging its customer support services for sale by other agents, enabling them to turn customer support from a cost center to a profit center. ...More
July 13, 2011 By Khali Henderson
Posted in Articles
8x8 Helps VARs Breathe New Life Into Compensation Models

The IP services provider is kicking off a new channel program for partners of all stripes, but one that’s especially critical for hardware and IT VARs. ...More
June 28, 2011
Posted in News, Software as a Service/ Cloud Services (SaaS), Voice over IP (VoIP)/IP Telephony