Professional Services

Case Study: SIA Saves With SIP Trunking

In order to make full use of its IP PBX, SIA needed to partner with an SIP trunking provider to connect to the PSTN. ...More
January 10, 2011
Posted in Articles, Voice over IP (VoIP)/IP Telephony
Products: What Products Can Agents Sell?

The availability of more goods and services means more opportunities — and more production education needed. ...More
December 22, 2010 By Khali Henderson
Posted in Articles, Ethernet/ MPLS, Software as a Service/ Cloud Services (SaaS), Voice over IP (VoIP)/IP Telephony
Understanding the Role of Demarc Extension

Although it is easy for agents to overlook the demarc extension, this critical cabling channel comes with opportunity. ...More
December 9, 2010
Posted in Articles
Surviving Startup: Tips for New Dealers

Here are some tips for building a solid foundation for long-term business success as a communications systems dealer. ...More
November 12, 2010 By Mike Rosen
Posted in Articles
Best Practices for Managing Communications Services – Phase 3: Migration

In the third part of a series exploring best practices for assisting organizations with managing communication services, we look at the Migration Phase, including an IT road map for migration to converged communications, SIP trunking and telecom price negotiation. ...More
November 4, 2010
Posted in Articles
VoIP Supply Launches Nationwide Installation Service

Deploy is targeted to business, but also can be used by agents and VARs that don’t have field techs or lack them in specific geographic areas. ...More
October 20, 2010
Posted in News, Voice over IP (VoIP)/IP Telephony
NEC ‘Elevates’ Solutions Performance

NEC launched “Elevate Performance," a methodology for designing, integrating and managing IT and communications solutions. ...More
October 18, 2010 By Khali Henderson
Posted in News
Targeting Companies in Transition

The volatility of the economy provides an opportunity to create a niche in the organizational moves, adds and changes (MAC) category. ...More
October 11, 2010 By Mike Rosen
Posted in Articles
Cloud Services Will Change Customers’ Service Expectations

A new report by IDC shows that as more companies adopt cloud services, service providers will be forced to put a greater emphasis on asset-based services. ...More
October 8, 2010 By Charlene O'Hanlon
Posted in News, Software as a Service/ Cloud Services (SaaS)
Best Practices for Managing Communications Services – Phase 2: Management

In the second of a three-part series exploring best practices for assisting organizations with managing their communication services, we explore the Management Phase, which includes ongoing visibility and improvement of their communication services. ...More
October 7, 2010
Posted in Articles