Professional Services

5 Faces of Transformation

Channel Partners follows the transformation stories of five indirect sales partners — agents, VARs and dealers. ...More
July 19, 2011
Posted in Articles
SIP Trunking: A Reality Check

SIP trunking is one of the fastest growing telecom services, but it is not always easy to implement or support if things go wrong. ...More
July 15, 2011
Posted in Articles, Voice over IP (VoIP)/IP Telephony
CRA Champions Charging for Customer Care

CRA is packaging its customer support services for sale by other agents, enabling them to turn customer support from a cost center to a profit center. ...More
July 13, 2011 By Khali Henderson
Posted in Articles
Cloud Services Debut on Annual Channel Partners Compensation Survey

The 2011 report has arrived — and it’s got some exciting new details as partners seek to benchmark their earnings each year. ...More
May 20, 2011 By Kelly Teal
Posted in Articles, Software as a Service/ Cloud Services (SaaS), Voice over IP (VoIP)/IP Telephony
Broadvox Unveils GO!Services

GO!Services includes business Web hosting, email management, e-commerce and professional services. ...More
May 5, 2011 By Khali Henderson
Posted in News
Harnessing the Power of PSA

Voice and data convergence isn’t just changing what channel partners sell — it’s pushing them to reconsider how they run their businesses. ...More
March 28, 2011 By Kelly Teal
Posted in Articles
Answering Objections to Selling Wireless

Experienced wireless agents answer common objections wireline agents have about getting into wireless sales. ...More
February 17, 2011 By Khali Henderson
Posted in Articles
6 Steps to Accelerating Adoption, ROI

Most organizations do not have the time or skill sets to promote new technologies and educate employees on their use cases. This is where channel partners can step in. ...More
February 15, 2011
Posted in Articles
Slide Show: Top 5 Channel Cloud Services

The Channel Partners Cloud Convergence Council asked 189 IT and telephony solution providers what cloud services they’re offering today. Here's a slide show of the top five. ...More
January 27, 2011
Posted in Galleries, Software as a Service/ Cloud Services (SaaS), Voice over IP (VoIP)/IP Telephony
The Changing ‘Value’ of the VAD

Instead of just an order fulfillment warehouse, today’s value-added distributor has become a strategic partner to the solutions providers it serves. ...More
January 14, 2011 By Khali Henderson
Posted in Articles, Software as a Service/ Cloud Services (SaaS), Voice over IP (VoIP)/IP Telephony