Professional Services

  • Checks & Balances
    WHILE MOBILE OPERATORS ARE beginning to create more attractive rate packages for volume enterprise buyers, by and large wireless services are an expensive proposition for most companies. And even if the company starts out with a cost-effective plan, it isn’t long before ...More
    March 1, 2006 By Khali Henderson
    Posted in Articles
  • Converging on Collaboration
    COLLABORATION SOLUTIONS COVER a range of technologies, including instant messaging, presence, video conferencing and teleconferencing. Most have been outsourced as separate services or not at all. As a result, some have flourished and others, such as video conferencing, ...More
    March 1, 2006
    Posted in Articles
  • Air Traffic Control
    IT SHOULD COME AS NO SURPRISE that the state of the mobile enterprise is in disarray. Because wireless carriers initially built their businesses in the consumer markets, enterprises long have been treated as an amalgamation of consumers. Too often employees procure their ...More
    March 1, 2006
    Posted in Articles
  • When Left to Their Own Devices ...
    Track 1,500 phones across the globe Configure new handsets for 100 salespeople Upgrade software for the field technicians Block malware 24/7 WHEN IT COMES TO WIRELESS in the mid-to-large-business segment, the to-do list for a mobility administrator never seems to end. Put ...More
    March 1, 2006 By Tara Seals
    Posted in Articles
  • Network Assessments Key to Successful Convergence Deployments
    RESEARCH FROM MULTIPLE INDUSTRY sources suggests that 2006 will be another big year for the deployment of VoIP and other convergence technologies.According to a November 2005 report by Synergy Research Group, the worldwide enterprise IP telephony market increased by 30.6 ...More
    February 1, 2006
    Posted in Articles, Voice over IP (VoIP)/IP Telephony
  • Hit the Ground Running
    Editor’s Note: This article was based on the author’s presentation at the Fall 2005 Channel Partners Conference & Expo. For more instructive seminars like this, go to the PHONE+ Web site to view the schedule for the spring 2006 event, March 1-3 in Las Vegas at ...More
    December 1, 2005
    Posted in Articles
  • Counting On Telecom Expense Management
    Karl Scheufler Brad Batten Gary Storm Karl Scheufler walked into the Fall 2004 Channel Partners Conference & Expo presentation, “Inside the Buyer’s World,” and found the differentiated service he was looking for: telecom expense management, or TEM. The offering now is ...More
    October 1, 2005 By Kelly Teal
    Posted in Articles, Software as a Service/ Cloud Services (SaaS)
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