In the second of a three-part series exploring best practices for assisting organizations with managing their communication services, we explore the Management Phase, which includes ongoing visibility and improvement of their communication services. ...More
In the first of a series exploring best practices for assisting organizations with managing their communication services, we explore the Baseline Phase, which focuses on an inventory rationalization that improves visibility. ...More
Tigerpaw’s professional service automation technology has been integrated with Quest Software’s PacketTrap MSP networking monitoring and management solution to provide richer capabilities for managed service providers. ...More
August 11, 2010 By Charlene O'HanlonPosted in News
In this edition of the Partner Marketing Toolbox News Desk, more evidence that businesses are getting confident about their prospects; plus, another staggering forecast for the public cloud. Channel Partners' Craig Galbraith explains.