In the second of a three-part series exploring best practices for assisting organizations with managing their communication services, we explore the Management Phase, which includes ongoing visibility and improvement of their communication services. ...More
In the first of a series exploring best practices for assisting organizations with managing their communication services, we explore the Baseline Phase, which focuses on an inventory rationalization that improves visibility. ...More
Tigerpaw’s professional service automation technology has been integrated with Quest Software’s PacketTrap MSP networking monitoring and management solution to provide richer capabilities for managed service providers. ...More
August 11, 2010 By Charlene O'HanlonPosted in News
HP and Avaya have signed a three-year strategic agreement that allows HP to sell and deliver Avaya’s Unified Communications and Contact Center line through its own Unified Communications and Collaboration business division. ...More
With the saturation of smartphones and tablets should come a change in your marketing practices. Angela Leavitt and Brian Leonard of Mojo Marketing show you how the way you design your website, email newsletters and more is changing rapidly.