In the first of a series exploring best practices for assisting organizations with managing their communication services, we explore the Baseline Phase, which focuses on an inventory rationalization that improves visibility. ...More
Tigerpaw’s professional service automation technology has been integrated with Quest Software’s PacketTrap MSP networking monitoring and management solution to provide richer capabilities for managed service providers. ...More
August 11, 2010 By Charlene O'HanlonPosted in News
HP and Avaya have signed a three-year strategic agreement that allows HP to sell and deliver Avaya’s Unified Communications and Contact Center line through its own Unified Communications and Collaboration business division. ...More
Westcon Group has created a dedicated global organization to help its multinational partners -- resellers, systems integrators and service providers -- leverage its inventory, logistics and cross-border capabilities. ...More
How will carriers market and sell their cloud service solutions to business customers? And what role will their channel partners play? What follows is a snapshot of each carrier's basic cloud service offerings and go-to-market strategy. ...More
Ingram Micro kicked off its first Cloud Summit with the launch of a new services initiative called Cloud Conduit, designed to connect the company’s channel partners with a wide range of cloud computing players. ...More
There's a marketing opportunity you've probably missed – and it's absolutely free. Angela Leavitt and Brian Leonard of Mojo Marketing explain how and why you should take advantage of Google Places for Business.