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Professional Services

Feeling Rejected? Ordering Best Practices — Part 1

To avoid time-consuming rejections, it is important to provide the right information when ordering from carriers. ...More
February 1, 2012
Posted in Blog
10 Steps to a Successful UC Implementation

Too often, the "end-user experience" is given far less attention than the technology. ...More
January 23, 2012
Posted in Articles
The Secret to Strategic Network Sales

If agents don’t understand customer environments and requirements, they are just another salesperson selling on price. ...More
January 4, 2012
Posted in Blog
The Transformation of Voice Smart Networks - Part 5

Voice Smart Networks outlines what it sees as its next steps in transforming away from transactional sales. ...More
December 6, 2011
Posted in Blog
Mitel Adds Authorized Service Partners

Under APSP, Mitel will subcontract with its channel partners to deliver local service and support for Mitel's remaining direct sales customers. ...More
December 5, 2011 By Khali Henderson
Posted in News
The Transformation of White Glove Technologies - Part 5

White Glove Technologies outlines what it sees as its next steps in transforming away from transactional sales. ...More
December 1, 2011
Posted in Blog
The Transformation of Telecom Advisors - Part 5

Telecom Advisors outlines what it sees as its next steps in transforming away from transactional sales. ...More
November 29, 2011
Posted in Blog
The Transformation of Quest - Part 5

Quest outlines what it sees as its next steps in transforming away from transactional sales. ...More
November 23, 2011
Posted in Blog
The Transformation of ARG – Part 5

Association Resource Group outlines what it sees as its next steps in transforming away from transactional sales. ...More
November 21, 2011
Posted in Blog
The Transformation of Voice Smart Networks – Part 4

Voice Smart Networks shares how it has been challenged by its business-model changes. ...More
November 17, 2011
Posted in Blog