Partner Relationship Management (PRM)

Comcast Eases SMB Service Orders for Channel

The cableco introduced the SMB Configurator, an Excel Workbook that partners can use to generate "clean" paperwork for the cableco's business-class Internet, voice and video/cable TV services. ...More
May 14, 2013 By Khali Henderson
Posted in News
Tech Data Unveils TDCatalyst for McAfee VARs

TDCatalyst is a partner-enablement tool offering customized training and resources for VARs selling McAfee solutions. ...More
April 30, 2013
Posted in News
COMLINK Joins String of Providers Launching MasterStream

The competitive service provider now can quote on- and off-net products quickly. ...More
March 29, 2013
Posted in News
It's About the Relationship

As you work on expanding your business into new technology realms like cloud computing, don’t forget the importance of preserving and enhancing relationships with your current customers. ...More
February 25, 2013
Posted in Blog
Is Channel Distribution Merging in the Cloud?

Convergence of IT and telecom technologies as well as the emergence of service delivery models like cloud are making once distinct roles of master agents and distributors less clear. ...More
January 7, 2013 By Khali Henderson
Posted in Articles, Software as a Service/ Cloud Services (SaaS)
Slide Show: Is 'Subagent' a Dirty Word?

Is a "subagent" really inferior to a master agent? A number of these so-called "subs" are really getting fired up about the insinuation. ...More
November 26, 2012
Posted in Galleries
Telarus Takes New Back-Office System Out of Beta

Called Sabiona, the system facilitates customer relationship management, task management, manual quote processing, trouble ticketing, sales reporting, provisioning management, funnel tracking, internal email communication and financial processing. ...More
November 13, 2012
Posted in News
Datto Launches Revamped Partner Alliance Program

The company announced revisions in its partner program intended to help channel partners accelerate sales. ...More
October 15, 2012 By Buffy Naylor
Posted in News
TBI Hosts Lunch and Learn for Denver Partners

CenturyLink, Comcast and XO were the sponsoring vendors for the education and networking event. ...More
September 12, 2012
Posted in Blog
XO Names Partner Experience Director

Cheryl Vick is leading XO's team supporting partner relationships while also managing all direct customers and the teams supporting these customers. ...More
August 13, 2012
Posted in News