Outsourcing

EarthLink TechCare Help Desk Earns SSAE 16 SOC Certification

SSAE 16 compliance means that EarthLink now can provide services to companies that have complex compliance and security requirements. ...More
May 15, 2013
Posted in News
Use Expert Resources to Reduce CIO Headaches

The VAR community works daily with the network and IT groups within enterprises and has to be ready to help them solve critical IT outsourcing challenges. ...More
March 28, 2013
Posted in Blog
Savvis Completes Acquisition of Ciber's IT Outsourcing Assets

The deal is for $6 million in cash, plus potential additional future consideration based on financial performance through December 2013. ...More
October 16, 2012
Posted in News
CWA Fights 'Devastating' Call-Center Job Offshoring With Emotional Video

The union hopes to show the impact of insourcing and off-shoring on real people. ...More
September 27, 2012
Posted in News
Channel Capitalizing on Data Center Outsourcing

In 2012, channel partners predicted that an increasing portion of their revenue would come from data center/colo and hosting services. ...More
September 20, 2012 By Khali Henderson
Posted in Articles, Software as a Service/ Cloud Services (SaaS)
Geek Squad Signs IP Services Providers to Partner Program

The companies join a number of master agents also selling outsourced tech support. ...More
August 17, 2012
Posted in News
CenturyLink's Savvis To Buy Ciber Assets

It is expected that clients will benefit from the direct relationship with Savvis, as well as the enhanced communications services provided through CenturyLink's global network. ...More
July 31, 2012
Posted in News
Survey Reveals Dark Shadow Looms Over IT Outsourcers

Nearly two in three (64 percent) IT professionals believe their IT outsourcer has invented work for profit, while one in three (33 percent) says they trust their outsourcer's work less than work done in-house. ...More
July 10, 2012 By Craig Galbraith
Posted in News
Fees vs. Commissions: The Double-Dipping Debate

Some say lower commissions and more complex customer environments mean agents should charge their customers in addition to receiving commissions. Others say it's double-dipping. ...More
June 19, 2012 By Kelly Teal
Posted in Articles
Have Fun with Foam, Win Prizes

See how Endeavor can help you profit from playing with the swag on your desk. ...More
June 1, 2012
Posted in Blog