Channel Partners Online

Ordering

Feeling Rejected? Ordering Best Practices — Part 1

To avoid time-consuming rejections, it is important to provide the right information when ordering from carriers. ...More
February 1, 2012
Posted in Blog
Who’s On Your Side?

What telecom agents need is for things to go right more often than not and to know that someone has their back. ...More
September 20, 2011 By Khali Henderson
Posted in Blog, Software as a Service/ Cloud Services (SaaS)
XO Shares Platinum Pilot Progress Report

XO is reporting improvements in its service levels to partners participating in its pilot Platinum Partner Program (P3), which began in March. ...More
August 4, 2011 By Khali Henderson
Posted in News
Evolve IP Extends OSSmosis Portal to Partners

Evolve IP has extended its automated provisioning and support system to channel partners. ...More
July 25, 2011
Posted in News
Pumping Up Partner Portals

New technologies and a need for greater document and workflow automation have led to a spate of recent portal rollouts and upgrades. ...More
June 6, 2011 By Kelly Teal
Posted in Articles, Software as a Service/ Cloud Services (SaaS), Voice over IP (VoIP)/IP Telephony
Comcast Channel Gears Up for Volume

Comcast Business Services and its master agents have added systems and staff to handle the unexpected volume of quotes and orders. ...More
May 31, 2011 By Khali Henderson
Posted in News
Cloud Services Debut on Annual Channel Partners Compensation Survey

The 2011 report has arrived — and it’s got some exciting new details as partners seek to benchmark their earnings each year. ...More
May 20, 2011 By Kelly Teal
Posted in Articles, Software as a Service/ Cloud Services (SaaS), Voice over IP (VoIP)/IP Telephony
Why Is Provisioning Worse, Not Better?

By now we – as an industry – should be really good at this, but we’re not. ...More
April 25, 2011
Posted in Blog
Telarus Automates Comcast Orders

Telarus enables agents to check for Comcast service availability, configure a customer service package and generate paperwork in real time. ...More
March 24, 2011
Posted in News
XO Pilots Platinum Partner Program

XO has begun a pilot for a new Platinum Partner Program (P3), which will provide upgraded support to 11 of the CLEC’s top indirect sales partners. ...More
March 7, 2011 By Khali Henderson
Posted in News