Channel Partners Online

Operations Support Systems (OSS)

Slide Show: Cisco — Companies Must Adapt Now to BYOD

Companies need an approach to handle BYOD that is scalable and addresses mobility, security, virtualization and network policy management, in order to keep management costs in line while simultaneously providing optimal experiences where savings can be realized. ...More
Yesterday
Posted in Galleries
Latisys Goes Deeper Into Channel With WTG Partnership

The master agency's consultants, VARs and agents now may sell a range of IT cloud services. ...More
April 19, 2012
Posted in News
Channel Partners Fact Book 2012: The Go-To Guide for Communications and IT Services Agents

Whether the information is new or review, the fourth annual edition of this compilation of advice, tutorials, glossaries and best practices provides an overview of the basics on becoming an communications and IT services agent, getting started and building the business. ...More
April 10, 2012
Posted in Reports, Voice over IP (VoIP)/IP Telephony
Establish Value With Life Cycle Management

If you'd like to have more good conversations with prospects and increase your close ratios, you should understand life cycle management. ...More
February 15, 2012
Posted in Articles
Jenne Makes 'NICE' With Call-Recording Deal

The VAD will distribute NICE Systems' products in the United States and Canada through its resellers. ...More
February 13, 2012
Posted in News
XO Shares 3-Year Plan with Partners

The CLEC's strategy involves eliminating most TDM services and shoring up its service delivery with better tools and processes. ...More
January 26, 2012 By Khali Henderson
Posted in News
Why Perform Customer Analytics?

Data mining and analytical tools should be used to assist in determining what actions are best for the business. ...More
January 6, 2012 By David Byrd
Posted in Blog
Broadband Selection Criteria 2 and 3

With the ambiguity surrounding real Net neutrality rules, IP communications continue to be at risk when using a third party for connectivity. Here's justification to convince your prospects to buy broadband from the carrier providing VoIP/SIP Trunking and hosted UC ...More
November 9, 2011 By David Byrd
Posted in Blog, Voice over IP (VoIP)/IP Telephony
New Jenne Tool Tells Resellers When Contracts Are About to Expire

The value-added distributor’s software works for more than 150 manufacturers. ...More
October 20, 2011
Posted in News, Voice over IP (VoIP)/IP Telephony
Evolve IP Extends OSSmosis Portal to Partners

Evolve IP has extended its automated provisioning and support system to channel partners. ...More
July 25, 2011
Posted in News