Mitel has launched MiContact Center Live, a full-featured customer care platform delivered as a service via the cloud that provides companies with tools to engage their customers and grow their business. ...More
Some huge mergers and acquisitions were announced or completed last quarter — M&A activity that will have a big impact on the industry going forward. But there were also significant tie-ups with an even more direct impact on the indirect channel. ...More
The Channel Partners Conference & Expo was a chance for IT and telecom channel companies to unveil new products and services for their partners to sell. EarthLink, MegaPath and Cisco were just a few of the big names to make product debuts in the last two months. ...More
In this edition of the Partner Marketing Toolbox News Desk, more evidence that businesses are getting confident about their prospects; plus, another staggering forecast for the public cloud. Channel Partners' Craig Galbraith explains.