The SIP Forum announced this week that the association's Fax-over-IP Interoperability Task Group has published its formal FoIP Problem statement, achieving an important milestone for its FoIP initiative.The SIP Forum chartered the FoIP Interoperability Task Group to ...More
Facing a lawsuit over alleged false advertising, AT&T Inc. (T) and Apple Inc. (AAPL) said this week they’ll add picture-message capability to the iPhone 3G and 3Gs by Sept. 25. The feature will be nice for the 9 million iPhone users out there ... but ...More
Interop Technologies, a provider of core wireless solutions for messaging, device management and connectivity gateways, announced it will enter the Mexican market. The company plans to invest $30 million over the next three years in Latin America, 40 percent of which will ...More
Anyone who uses text messaging (and isn’t that practically everyone?) knows that per-message SMS fees have skyrocketed, and now run 20 cents per message for all major carriers. This has prompted lawmakers to look into whether or not the top operators are price-fixing ...More
Jamcracker announced it added BlueTie Inc.’s e-mail and collaboration suite to its wholesale on-demand services delivery platform, Jamcracker Service Delivery Network (JSDN). An alternative to Microsoft Exchange for SMBs, the BlueTie offering includes an AJAX-based ...More
When a fiber cut shut down service for AT&T Inc. customers in the San Jose/Silicon Valley area of California on Thursday, AT&T did not rely on the emergency broadcast system or merely the standard customer service information hotline. No, it turned to Twitter. In ...More
Gold Mobile launched mClass, a hosted software server that enables VARs to help large multilocation businesses route SMS to and from any cell phone to any desktop, call center, fulfillment center, helpline or even database (e.g. CRM, inventory, etc.) Each conversation is ...More
InterCall is partnering with GoldMail to offer voice-over-visual messaging capabilities to its customers, as well as its wholesale and retail partners. The GoldMail technology, which is distributed via standard e-mail, enables customers to incorporate sight and sound, such ...More
Interactive Intelligence (ININ) announced it is adding short message service as an additional media type to its multichannel contact center software suite, Customer Interaction Center (CIC). The new SMS features are designed to help contact centers increase customer ...More
Ensim Corp., a provider of user-provisioning and access-control software, together with Fleximation Systems Inc., a Canadian-based software solution provider, announced they have entered into a reseller partnership. The partnership allows Fleximation Systems to offer the ...More
