• Jamcracker, BlueTie Partner on Wholesale On-Demand Services
    Jamcracker announced it added BlueTie Inc.’s e-mail and collaboration suite to its wholesale on-demand services delivery platform, Jamcracker Service Delivery Network (JSDN). An alternative to Microsoft Exchange for SMBs, the BlueTie offering includes an AJAX-based ...More
  • AT&T Tweets Service Outage
    When a fiber cut shut down service for AT&T Inc. customers in the San Jose/Silicon Valley area of California on Thursday, AT&T did not rely on the emergency broadcast system or merely the standard customer service information hotline. No, it turned to Twitter. In ...More
    April 10, 2009 Posted in News
  • Gold Mobile Unveils SMS Platform for VARs
    Gold Mobile launched mClass, a hosted software server that enables VARs to help large multilocation businesses route SMS to and from any cell phone to any desktop, call center, fulfillment center, helpline or even database (e.g. CRM, inventory, etc.) Each conversation is ...More
    January 23, 2009 Posted in News
  • InterCall Adds Life to Messaging With GoldMail
    InterCall is partnering with GoldMail to offer voice-over-visual messaging capabilities to its customers, as well as its wholesale and retail partners. The GoldMail technology, which is distributed via standard e-mail, enables customers to incorporate sight and sound, such ...More
    December 4, 2008 Posted in News
  • Interactive Intelligence Adds SMS to Contact Center Suite
    Interactive Intelligence (ININ) announced it is adding short message service as an additional media type to its multichannel contact center software suite, Customer Interaction Center (CIC). The new SMS features are designed to help contact centers increase customer ...More
    December 2, 2008 Posted in News
  • Fleximation Systems, Ensim Sign Reseller Agreement
    Ensim Corp., a provider of user-provisioning and access-control software, together with Fleximation Systems Inc., a Canadian-based software solution provider, announced they have entered into a reseller partnership. The partnership allows Fleximation Systems to offer the ...More
    September 29, 2008 Posted in News
  • Converge or Else? UC Shifts Partner Business Models
    Here’s a newsflash: End users are starting to see the productivity benefits of unified communications. Here’s a bigger newsflash: They’re also wondering where the folks are who can sell it to them.The converged channel partner has been a character in the ...More
    September 16, 2008 By Tara Seals Posted in Articles
  • Ensim, Messaging Solutions Partner
    Ensim Corp. and Messaging Solutions LLC, a value-added reseller of e-mail and instant messaging compliance, management and security solutions, announced they have entered into a reseller partnership. As an independent reseller, Messaging Solutions will sell and support the ...More
    September 16, 2008 Posted in News
  • Toucan Global Upgrades Snap Communicator
    Toucan Global (Booth 1049) announced at the Fall 2008 Channel Partners Conference & Expo an upgrade to its Snap Personal Internet Communicator, a USB device that works with a computer’s high-speed Internet to create a free worldwide intercom system. To talk, Snap ...More
    August 18, 2008 Posted in News, Voice over IP (VoIP)/IP Telephony
  • USA.NET Adds iPhone 2.0 SDK to Unified Mobility Platform
    Perimeter eSecurity subsidiary USA.NET announced its Unified Mobility Platform (UMP) now includes the latest iPhone 2.0 SDK to deliver secure, device-agnostic mobility services to enterprises on demand. Enterprise employees can select the device of their choice to be ...More