Messaging

Taking on the PBX

Microsoft Chairman Bill Gates and Microsoft Business Division President Jeff Raikes launched the business communications software at the Bill Graham Civic Center in San Francisco, Oct. 16. After months of anticipation, Microsoft Corp. officially unveiled its unified ...More
December 3, 2007 By Tara Seals
Posted in Articles, Voice over IP (VoIP)/IP Telephony
Wireless+: Parlez-Vous Opportunity

The plight of the overseas traveler starts with the plane ride — seven hours of recycled air, leg room more fit for a five-year-old and bland movies on a tiny overhead screen. But it doesn’t end there. When business travelers are away from home in another country, staying ...More
December 3, 2007 By Tara Seals
Posted in Articles
Ask Steve: Mobility Needs for SMBs

What Do SMBs Want? Ask Yankee Group analyst Steve Hilton. Send your questions to asksteve@yankeegroup.com. Please include your name, city, state and a phone number. Only first names and locations will be published. Picking up my children from school recently I noticed a ...More
December 3, 2007
Posted in Articles
Wireless+: The Shape of Things to Come

Think “ULTRAMOBILE” and most likely the picture that springs into one’s head is the Intel Corp. prototype that wireless chief Sean Maloney has been showing off all year — a small (very small) laptop with all the horsepower of its larger notebook cousins, but none of the ...More
November 1, 2007 By Tara Seals
Posted in Articles
‘Mashup’ Session Offers Intro to Benefits of Web Services

There’s little doubt that broadband and the Web are changing the complexion not only of data and video, but also of voice services. And it’s not just by enabling companies like Vonage to deliver VoIP. The move to IP and Web services also means that voice can be combined ...More
October 9, 2007
Posted in Articles, Voice over IP (VoIP)/IP Telephony
AT&T, RIM Unveil Wi-Fi Capable BlackBerry

AT&T Inc. and Research in Motion are releasing the first Wi-Fi BlackBerry handset, the companies said Wednesday. The BlackBerry 8820 will be available Thursday and supports 802.11a, b and g with enterprise security features. AT&T’s enterprise customers can use it ...More
September 19, 2007
Posted in News, Voice over IP (VoIP)/IP Telephony
Harmonic Convergence

With the hype machine cranked to max volume, businesses large and small are tuning into the promise of unified communications (UC) and how they might use this sleek new technology to put a presence-enabled portal on their desktops for click-to-call, click-to-conference, ...More
July 31, 2007 By Tara Seals
Posted in Articles, Voice over IP (VoIP)/IP Telephony
Google, Sprint Partner on WiMAX

Though we live in a world where wireless and walled garden seem to go hand in hand, Sprint announced today that it will partner with open-access booster Google Inc. to create a mobile WiMAX portal for search, interactive communications, user-generated content and social ...More
July 26, 2007 By Tara Seals
Posted in News
Hostopia Private-Labels New E-Mail Services

Hostopia.com Inc. has released new e-mail services for SMBs with two to 25 employees. The company sells the services wholesale to service providers. Features include calendar and contact-sharing, as well as data synchronization between e-mail systems and mobile devices. The ...More
June 19, 2007
Posted in News
Fitting In

AMIDST MOVEMENTS by Cisco Systems Inc. and Microsoft Corp. to integrate conferencing as simply one more application within a unified communications framework, Web and audio conferencing service providers are taking stock of the opportunities and threats within a newly ...More
April 30, 2007 By Tara Seals
Posted in Articles, Software as a Service/ Cloud Services (SaaS), Voice over IP (VoIP)/IP Telephony