Three-fourths of U.S. broadband subscribers said they are willing to switch providers, according to new research from Strategy Analytics. The survey polled 1,003 broadband decision makers during September and October 2008 and includes data from the top U.S. broadband ...More
Today – love it or hate it – is that most auspicious of American days: Black Friday and the onslaught of holiday-focused consumerism. However, the extent of that consumerism this year, especially on the tech side, is a matter of debate. Consulting firm Oliver ...More
Costs for small businesses to implement Microsoft unified communications can run as high as $180 per user per month and therefore may jeopardize ROI, according to a study by Ferris Research.The UC cost analysis study, sponsored by Unison Technologies, examines the direct ...More
We asked: If you were forced to use one closing technique for the rest of your career, what would it be?You answered:The take-away close. It’s amazing how much people want something they can’t have.— David GoodwinThe customer referral that demonstrates you ...More
IT sales professionals are spending a third of their potential selling time in sales-preparation activities, according to new sales-enablement research from IDC."In addition to the staggering 26 percent of their week spent on administrative tasks, we find that sales ...More
Though wary about current economic conditions, small and medium business don’t plan to slash their tech budgets. More than half (51 percent) of SMBs intend to increase their spending on IT and communications in the next 12 months; and 49 percent expect their tech ...More
There’s always a channel conflict with any vendor that has direct sales force. How that conflict is managed separates great channel carriers from poor ones.— Jeff OttAT&T (T), Verizon (VZ) and Embarq will not work with channel partners. They have house ...More
