Market Research

PHONE+ POLL: Should Agents Have to Sell New Business in Order to Keep Getting Paid Commissions on Existing Accounts?

Should agents have to sell new business in order to keep getting paid commissions on existing accounts? ( surveys) ...More
January 20, 2009
Posted in News
Ask Steve: How Can Tech Help SMBs Weather Downturn?

It’s the economy. Enough said. Rough sailing ahead or partially clearing skies — either way, some fiscal and business prudence will us all help weather this storm.Q: Any suggestions for helping my five-location dry cleaning and self-service laundry franchise ...More
January 19, 2009 By Steve Hilton
Posted in Articles
Tech Sector Boost Expected in Second Half of 2009

Spending on information and communications technology (ICT) is likely to increase in 2009, but not until the second half of the year, according to new data from Compass Intelligence.US ICT spending is expected to grow more than 4 percent by the end of 2009 and growth is ...More
January 16, 2009
Posted in News
VARs Cite Worst Practices in Channel Survey

Read the fine print. That was one of the watchwords VARs shared in a poll by Business Solutions magazine about the worst practices of their channel vendors. VARs said knowing what you are getting into will help avoid falling victim to some of the worst practices.Among these ...More
January 12, 2009
Posted in Articles
PHONE+ POLL: Is an Agent a Customer or Supplier to a Carrier?

Is an agent a customer or supplier to a carrier? ( polls) ...More
January 12, 2009
Posted in News
Enterprise Network Adds Down, Disconnects Up

The number of enterprises disconnecting network locations reached its highest level in six years during 2008, according to new research by Vertical Systems Group. In a survey of U.S.-based enterprise network managers, 14 percent reported they had eliminated one or more ...More
January 6, 2009
Posted in News
PHONE+ POLL: What Is Your Primary Means of Contact with Your Customers?

What is your primary means of contact with your customers? ( polls) ...More
January 6, 2009
Posted in News
PHONE+ POLL: How Often Do You Proactively Contact Your Customers?

How often do you proactively contact your customers? ( polls) ...More
December 30, 2008
Posted in News
PHONE+ POLL: How Is the Green Movement Affecting Your Telecom Sales?

How is the green movement affecting your telecom sales? ( surveys) ...More
December 23, 2008
Posted in News
PHONE+ POLL: Is It Time to Get Out of the Telecom Agency Business?

Is it time to get out of the telecom agency business?( polls) ...More
December 17, 2008
Posted in News