Market research firm Infonetics Inc. recently published three reports on voice over IP and unified communications that show a bright future for the purveyors of IT communications technologies. IT and telecom resellers hard hit by the recession in 2009 will be encouraged by ...More
It wasn’t long ago that “app” wasn’t a household word, so it’s hard to believe that approximately 6 billion mobile apps will be downloaded in 2010.That’s the estimate from ABI Research, up from an estimated 2.4 billion in 2009. The rapid ...More
CTIA Wireless — Verizon and T-Mobile beat AT&T and Sprint in customer-service satisfaction, according to a new study conducted by Vocalabs – although the results were fairly close. In 1,142 telephone interviews conducted immediately following a customer service call, 66 ...More
COMPTEL PLUS — ATLANTIC-ACM, a telecommunications research consultancy and benchmarking firm, delivered its 2010 ATLANTIC-ACM Awards for U.S. Long Haul Wholesale Carrier Excellence at the COMPTEL Plus Spring 2010 Convention + Expo at the Gaylord Opryland in ...More
Solution providers looking for an excuse to get into the unified communications space may now have a reason: According to technology provider CDW, unified communications is slowly but surely maturing to become a must-have technology for end users.The CDW 2010 Unified ...More
There's a marketing opportunity you've probably missed – and it's absolutely free. Angela Leavitt and Brian Leonard of Mojo Marketing explain how and why you should take advantage of Google Places for Business.