Market Research

‘Optimistic’ Partners Embrace New Models

Even as their vendors and customers are cutting back, IT solutions providers remain optimistic in the face of the recession, according to new survey data from Channel Insider. The results found channel partner confidence is buoyed by a growing percentage of their revenue ...More
April 7, 2009
Posted in Articles
Ask Steve: How Can Partners Succeed in Tough Times?

“The nation's economy will be in shambles throughout 2009,” laments the Oracle of Omaha, Warren Buffet. Juxtapose such sentiment with the euphoria of slot machine winners and you’ll appreciate the panel I moderated last month in Las Vegas at the Spring ...More
April 1, 2009 By Steve Hilton
Posted in Articles
Customer Financing Needs Outstrip Partner Capabilities, IDC Says

The gap between customer IT financing requirements and channel partner capabilities continues to widen amid volatile credit and capital markets, according to a recent survey from IDC.Eleven percent of channel partners surveyed reported that they do not have access to ...More
March 27, 2009
Posted in News
Microsoft Partners ID Top SMB Tech Investments in 2009

Virtualization, IT consolidation, business intelligence, software as a service and support of remote workers are emerging as the top technology investment priorities for SMBs in 2009, according to a five-country survey of more than 600 Microsoft Small Business ...More
March 26, 2009
Posted in News
How Much Is an Agent Paid?

Indirect sales partners remain optimistic about their prospects for 2009 despite the recession, according to the results of the 2009 PHONE+ Channel Compensation Survey. PHONE+ polled agents, consultants, VARs, interconnects and integrators during a three-week period from ...More
March 10, 2009 By Khali Henderson
Posted in Articles
PHONE+ POLL: What Provides the Most Value at Trade Shows/Conferences?

What provides the most value for you at trade shows/conferences? ( surveys) ...More
March 3, 2009
Posted in News
Ask Steve: What Makes a Good Mobile Web Site?

A couple weeks ago I did a good deed. Fifty people and I were waiting an abnormally long time for the next train downtown. Standing on the platform I whipped out my BlackBerry, clicked the mobile browser and checked out our regional transportation agency’s mobile Web ...More
March 1, 2009 By Steve Hilton
Posted in Articles
Enterprise Telephony Market Down 14%

The worldwide enterprise telephony market dropped 14 percent sequentially in fourth quarter 2008 to $2.3 billion, with vendor revenue down for all types of equipment -- pure IP PBX, hybrid PBX and TDM PBX, according to a new report from Infonetics Research.The main cause of ...More
February 25, 2009
Posted in News, Voice over IP (VoIP)/IP Telephony
VARs: SMBs Making Biggest Cuts

VARs report the biggest IP spending cuts are coming from small and medium businesses, according to the Channel Insider 2009 Market Pulse survey.Respondents said SMBs make up nearly half of their sales. But nearly one in three VARs said these same customers were less likely ...More
February 25, 2009
Posted in News
PHONE+ POLL: When Would You Invest in Training and Certification?

When would you invest in training and certification? ( polls) ...More
February 24, 2009
Posted in News