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Market Research

VoIP: FUD and MOS Redux

FUD, or the use of fear, uncertainty and doubt, is no longer an impediment to the growth of VoIP and SIP trunks. However, questioning the voice quality of VoIP seems to still have legs. ...More
Yesterday By David Byrd
Posted in Blog, Voice over IP (VoIP)/IP Telephony
Cloud Jobs Skyrocketing

The demand for cloud expertise is not just for technical roles, research shows. ...More
May 24, 2012 By Khali Henderson
Posted in News
SIP Trunking: Good, Bad and Ugly

There's a ton of interest in SIP trunking, but it's unfortunate that the growing demand is being met more often than not by disappointing delivery by the providers and their channel partners. ...More
May 23, 2012 By Khali Henderson
Posted in Blog, Voice over IP (VoIP)/IP Telephony
Slide Show: Cisco — Companies Must Adapt Now to BYOD

Companies need an approach to handle BYOD that is scalable and addresses mobility, security, virtualization and network policy management, in order to keep management costs in line while simultaneously providing optimal experiences where savings can be realized. ...More
May 22, 2012
Posted in Galleries
The Host With the Most

Which hosting options are you selling — cloud, managed, dedicated, shared, colo? ...More
May 21, 2012 By Khali Henderson
Posted in Blog
Wireless Key to Future-Proofing Partners' Business Models

U.S business telecom spending over the next five years will have little to do with wireline. ...More
May 18, 2012
Posted in News
Channel Conflict Study: Deal Registration Is Just 'Good Enough' Protection

Deal registration was rated more than double the next highest conflict management methodologies, co-selling and co-account management. ...More
May 18, 2012
Posted in Articles
BT: IT Managers Back 'BYOD'

Security's an issue. Of employees who use their own device for work, one in three see “no risk" in using their own device in a work context and just a quarter recognize the significant risk they pose to company security. ...More
May 16, 2012
Posted in News
Slide Show: The Customer-Satisfaction Struggle

Despite slight increases in customer satisfaction across most industries, it's still a struggle for wireless and wireline, which lag behind almost all others. ...More
May 15, 2012
Posted in Galleries
Predicted LTE iPhone Fall Release Date Could Hurt Apple's Second Quarter

The outlook for the iPad is a different story. ...More
May 15, 2012 By Josh Long
Posted in News