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Structuring the Cloud: Where Is the Industry Today?

There is still sharp debate about the schedule to reach the cloud-computing model, and the specific triggers that will drive the industry toward it. Problems remain to be solved. ...More
February 8, 2012 By Larry Lannon
Posted in Blog, Voice over IP (VoIP)/IP Telephony
Verizon Wireless Beats Rivals in Customer Satisfaction

Relative to Verizon Wireless, T-Mobile bombed in a new customer-satisfaction survey. ...More
February 2, 2012 By Josh Long
Posted in News
AT&T Tops Customer-Service Survey as Sprint, T-Mobile Dive

AT&T customers are increasingly satisfied with the carrier, while Sprint and T-Mobile customers are getting more frustrated. ...More
February 2, 2012 By Craig Galbraith
Posted in News
Beyond Coax: Selling Cableco Ethernet & Optical Services

When thinking about selling cable, what comes to mind is coaxial service. This Internet access service is great in the right application, but lacks SLAs and cannot meet the needs for higher-bandwidth customers. ...More
February 1, 2012
Posted in Digital Issues, Ethernet/ MPLS
7 Challenges to Building a Cloud Practice

A recent Channel Partners survey of agents, VARs and dealers reveals the top challenges for partners in adding cloud services to their portfolios. ...More
January 31, 2012 By Kelly Teal
Posted in Articles
Cloud Computing & The Channel: A Reality Check

No doubt "cloud" has dominated industry conversations over the past year, but is it living up to the hype? The results of our survey show that channel partners want to capitalize on the cloud trend, but questions, challenges and uncertainties remain. ...More
January 31, 2012
Posted in Reports
Bathroom Study 'Flushes' Out America's Cell-Phone Addiction

You might say the writing is on the stall. And it turns out Android users need to stay connected while using the loo more so than iPhone or BlackBerry owners. ...More
January 31, 2012 By Craig Galbraith
Posted in News
Agents, How About Those VARs?

Please tell us about your partnerships with VARs. ...More
January 27, 2012 By Khali Henderson
Posted in Blog
Agents and VARs: Collaborators or Competitors?

That there is any question about the relationship is a recent phenomenon. In the past decade, there has been increasing overlap in roles as technologies and networks have converged. ...More
January 25, 2012 By Khali Henderson
Posted in Articles, Software as a Service/ Cloud Services (SaaS)
Optimum Lightpath Debuts Conferencing Bundle

The package targets midmarket businesses. ...More
January 24, 2012
Posted in News, Ethernet/ MPLS