Managed Services

The Utility Company Creates Franchise Advisory Board

Managed services provider The Utility Company created an advisory board for its franchisees. The five-member board will meet with UTC’s executive team regarding strategic and operational issues and opportunities regarding the overall franchise system.The Franchise ...More
July 7, 2008
Posted in News
Mastering Managed Services

Most voice and data VARs are well aware of the imperative to transform their businesses from time-and-materials shops to managed service providers. The annuity revenue model is the obvious lure in an era of slimming hardware margins. Indeed, the managed services model can ...More
June 30, 2008 By Khali Henderson
Posted in Articles
What Is Managed Services?

Managed services is proactive performance management of technology (IT, telephony, applications, etc.) assets on behalf of a customer on a subscription basis. “Managed services is not a product; it’s how it’s delivered,” said Greg Donovan, CEO and ...More
June 30, 2008 By Khali Henderson
Posted in Articles
Do-It-Yourself MSP

Ambitious VARs, interconnects or agents can build their own managed services provider. Many have done so successfully. Take Alpheon Corp. Alpheon transitioned to an MSP in late 2005, after spending three years as an IT VAR charging based on time and materials. “We ...More
June 30, 2008 By Khali Henderson
Posted in Articles
SMC Offers Managed Services Platform for Channel Partners

SMC Networks unveiled a new Managed Services Platform, which gives VARs the capability to monitor a customer's LAN. SMC's solution enables the partners in its Elite Partner Program to service their clients with monitoring and proactive technical installation and assistance ...More
June 16, 2008
Posted in News
Perimeter eSecurity Acquires Edgeos

Perimeter eSecurity has acquired Edgeos Inc., a provider of on-demand, managed vulnerability services which are designed to enable carriers, VARs and other partner organizations to provide security services to their customers through its SaaS-enabled, private-labeled ...More
June 12, 2008
Posted in News, Voice over IP (VoIP)/IP Telephony
NBS Enhances VoIP, Managed Services With Simlab.net Acquistion

NBS has purchased the operations of Simlab.net, a New Jersey-based managed service provider (MSP) that specializes in deploying managed private WANs, Internet and VoIP services. Simlab and NBS had been providing services to each other for the past five years. NBS said the ...More
June 12, 2008
Posted in News, Voice over IP (VoIP)/IP Telephony
Air Apparent: Could Wireless Be TEM's Crown Jewel?

You just can’t survive without it. This is what telecom expense management practitioners will say about including wireless expense management along with their wireline offerings. Why would a company work with a TEM provider that only had wireline management tools? ...More
May 28, 2008 By Cara Sievers
Posted in Articles
An Advocate for Wireless TEM

Tim Wise and Scott Fogle co-founded Advocate Networks seven years ago as a telecom agency, but today count wireless telecom expense management as the fastest-growing segment of their business. These two Eagle Scouts launched the carrier services agency in July 2001, but ...More
May 28, 2008 By Cara Sievers
Posted in Articles
Perimeter eSecurity Launches Remote Backup and Recovery Service

Perimeter eSecurity is providing a new Remote Backup and Recovery (RBR) product, an on-demand storage engine to securely back up and recover business data. RBR is a fully digital service that allows organizations to maintain a regular backup schedule. Agents now can ...More
May 19, 2008
Posted in News, Software as a Service/ Cloud Services (SaaS)