Managed Services

What Customers Want From Telecom and IT

Seven decision makers share their priorities, pain points and partnering preferences. ...More
February 22, 2013 By Khali Henderson
Posted in Articles, Ethernet/ MPLS
WAN Design Takes an Applications-Focused Approach

Partners must resist the temptation to respond to a typical request for quote for an IP MPLS VPN with just a price. Specific customer applications and quality of service requirements may call for a different WAN technology like Ethernet, VPLS, or even a hybrid approach. ...More
February 21, 2013 By Khali Henderson
Posted in Articles, Ethernet/ MPLS, Voice over IP (VoIP)/IP Telephony
Colotraq Makes Master-Agency Program Changes

Colotraq, a global sourcing advisory firm and agency for colocation, managed hosting and cloud computing, plans to overhaul its master agent business. ...More
February 20, 2013 By Arselia Gales
Posted in News
Brian Fichter Joins Carousel Industries

The industry veteran will help direct the company's continued video communications expansion. ...More
February 19, 2013
Posted in News
Strategies for Securing the Mobile Enterprise

IT has had to adapt network security technologies to safely meet demands for information access. The influx of smartphones and tablets simply continue this trend. ...More
February 19, 2013
Posted in Articles
Best Practices for Adding Managed IT Services

This Digital Issue takes a look at best practices for adding managed services, including turnkey and resell options that can jump-start your time to profitability in the managed services space. ...More
February 15, 2013
Posted in Digital Issues
Business Customers Help Boost CenturyLink's Profit

Business services – the cloud, in particular – proved to play a significant role in helping CenturyLink turn a profit last quarter. ...More
February 13, 2013 By Craig Galbraith
Posted in News
3 Things Nemo Can Teach MSPs About Business Continuity

Natural disasters are inevitable but unpredictable. Here are the top three things every MSP should know when it comes to clients' business continuity. ...More
February 11, 2013
Posted in Blog
Whaleback Managed Services To Offer Partner Training

Whaleback Managed Services has introduced what it calls a comprehensive partner training certification program for CrystalBlue Partner Program members. ...More
February 11, 2013
Posted in News
Birch Offers Payment Program for Businesses With Credit Problems

The CLEC is targeting startups and companies with poor payment history. ...More
February 5, 2013
Posted in News