• KeaneTel Wins Partial Summary Judgment From MetTel
    Master agent KeaneTel of Atco, N.J., has been awarded partial summary judgment of more than $70,000 by the New York County Supreme Court for the failure by MetTel (Metropolitan Telecommunications) to pay commissions due KeaneTel for the period February 2007 through ...More
    August 24, 2009 Posted in News
  • Bulletproofing Your Business
    As Jim Morrison famously sang in “Roadhouse Blues,” “the future’s uncertain and the end is always near.” Or at least it can be in the world of telecommunications contracts if you don’t fully understand all the terms in the contract ...More
    July 29, 2009 Posted in Articles
  • Agent Roundtable 2009
    The independent agents and subagents are the heart and soul of the carrier channel. And, this year is testing them on both counts. PHONE+ Editor in Chief Khali Henderson assembled a group of six agency owners to discuss the challenges and opportunities they are experiencing ...More
    May 1, 2009 Posted in Articles
  • TNCI Adds Downturn Flexibility Clause
    Effective April 1, TNCI added a Business Downturn Flexibility clause to its terms and conditions for providing telecommunications services to end user businesses. The clause is designed as a method for renegotiating service agreements due to a change in the customer’s ...More
    April 23, 2009 By Khali Henderson Posted in News
  • What Are the Basic Components of an Agent Agreement?
    Carefully negotiated agreements are key to minimizing risk and uncertainty in any business venture, and especially in agent-service provider relationships. Agents are often all too eager to hastily enter into a contract without carefully considering the potential pitfalls ...More
    March 13, 2009 Posted in Articles
  • How Much Is an Agent Paid?
    Indirect sales partners remain optimistic about their prospects for 2009 despite the recession, according to the results of the 2009 PHONE+ Channel Compensation Survey. PHONE+ polled agents, consultants, VARs, interconnects and integrators during a three-week period from ...More
    March 10, 2009 By Khali Henderson Posted in Articles
  • A New Trial for Nacchio?
    Attorneys for prison-bound Joe Nacchio are seeking a new trial for the former Qwest CEO, claiming new evidence.Nacchio was convicted in April 2007 on 19 counts of illegal insider trading connected to his sale of $52 million in Qwest stock in early 2001. Nacchio was ...More
    March 6, 2009 Posted in News
  • Cisco to Settle With VAR
    Cisco Systems Inc. (CSCO) has agreed to pay one of its VARs $5.45 million to settle a dispute. Once consummated, both sides will file for a dismissal of the lawsuit.In October, the VAR, Infra-Comm, was awarded $6.4 million in damages stemming from its January 2007 ...More
    December 17, 2008 Posted in News
  • Cisco Sued over Alleged Antitrust Practices
    Cisco Systems Inc. (CSCO) is the target of yet another lawsuit – this time alleging the networking giant engages in antitrust practices. Specifically, Multiven Inc., a network maintenance and consulting services firm, filed suit Tuesday, claiming Cisco prevents ...More
    December 3, 2008 Posted in News
  • Sales Reps Take Sprint to Court
    Alleged computer problems shorted thousands of Sprint Nextel (S) retail sales reps out of an estimated $5 million in commissions, according to a suit filed by the affected employees. The impact is so wide-reaching that the case has been certified as a class-action ...More
    November 26, 2008 Posted in News