Forty-nine percent of businesses save up to 20 minutes per employee per day by reaching co-workers on the first try and another 20 minutes per employee per day by escalating IM chats into phone calls. ...More
The applications available through UCaaS solutions may vary, but the benefits to your clients can be categorized into three universally important areas: availability, efficiency and competitive advantage. ...More
In this edition of the Business Value Toolbox News Desk, Channel Partners' Craig Galbraith takes a close look at some stellar forecasts for cloud services; plus, why IT spending overall isn't quite as rosy.