Channel Partners Online

Installation

The Rise of the Cloud Integrator

Whether the term itself gains traction in the evolving cloud lexicon, the purpose and function it describes are critical to the success of enterprise cloud deployments. And, the channel is well positioned to take on this role. ...More
March 19, 2012 By Khali Henderson
Posted in Articles, Software as a Service/ Cloud Services (SaaS)
Feeling Rejected? Ordering Best Practices — Part 1

To avoid time-consuming rejections, it is important to provide the right information when ordering from carriers. ...More
February 1, 2012
Posted in Blog
10 Steps to a Successful UC Implementation

Too often, the "end-user experience" is given far less attention than the technology. ...More
January 23, 2012
Posted in Articles
Setting Customer Expectations for Circuit Installation

Educate your customers about the provisioning process including industry installation standard time frames and caveats about causes for delay. ...More
December 13, 2011
Posted in Articles, Ethernet/ MPLS
Endeavor Seeks Strategic Acquisitions

The field-services outsourcing company is looking to buy several companies with complementary businesses. ...More
September 30, 2011
Posted in News
XO Pilots Platinum Partner Program

XO has begun a pilot for a new Platinum Partner Program (P3), which will provide upgraded support to 11 of the CLEC’s top indirect sales partners. ...More
March 7, 2011 By Khali Henderson
Posted in News
Endeavor Telecom Ramps Up Atlanta Staffing

Last year proved to be so good to fulfillment-services provider Endeavor that the company plans to increase its workforce rolls by 15 percent. ...More
January 31, 2011
Posted in News
Understanding the Role of Demarc Extension

Although it is easy for agents to overlook the demarc extension, this critical cabling channel comes with opportunity. ...More
December 9, 2010
Posted in Articles
Global Knowledge Adds to Avaya Aura Contact Center Training

Worldwide training provider Global Knowledge has added additional training for the Avaya Aura Contact Center to its roster of Avaya product classes. ...More
October 26, 2010 By Charlene O'Hanlon
Posted in News
VoIP Supply Launches Nationwide Installation Service

Deploy is targeted to business, but also can be used by agents and VARs that don’t have field techs or lack them in specific geographic areas. ...More
October 20, 2010
Posted in News, Voice over IP (VoIP)/IP Telephony