Hosted IP PBX/IP Telephony

Benefits and Risks of SIP Services: What Every Channel Partner Should Know

Learn more about the equipment and bandwidth requirements, voice usage costs and more. ...More
June 10, 2013
Posted in Articles
Cbeyond's Receptionist Console Provides Dynamic Call Management

The enhancement to the TotalCloud Phone System can streamline call management, reduce hold times and improve efficiency, the company says. ...More
June 5, 2013
Posted in News, Voice over IP (VoIP)/IP Telephony
DSCI Adds Workgroup Monitoring Option to Hosted PBX

The add-on lets managers see a variety of information about their employees' calls. ...More
June 5, 2013
Posted in News
Alteva Expands Presence, Adds Affordable Communications as Partner

Alteva is extending its West Coast presence by signing Las Vegas-based telecom solutions provider Affordable Communications as a channel partner. ...More
June 4, 2013
Posted in News, Voice over IP (VoIP)/IP Telephony
Channel Partners' Top 10 Stories in May

We tallied our top 10 stories for May by combining online page views with weekly newsletter results. Among the top: the top landline and hosted VoIP providers; channel chiefs on the move at Level 3 and Broadview; and Birch's purchase of Lightyear. But what was No. 1? ...More
June 3, 2013
Posted in Galleries, Voice over IP (VoIP)/IP Telephony
Tech Data Adds Intermedia Hosted PBX, Cloud Server

Resellers own the customer relationship and are able to bill under their own brands. ...More
May 24, 2013
Posted in News
Insight Adds 8x8 Cloud Products to Portfolio

The IT solutions provider has teamed with the supplier of hosted PBX, UC and more. ...More
May 22, 2013
Posted in News
Lightyear No More: Birch To Buy 20-Year-Old Reseller

The Kentucky-based company, founded by Sherman J. Henderson III, soon will be a name relegated to the competitive telecom history books. Read more about severance-pay plans, the impact on agents and one analyst's thoughts on the Birch-Lightyear combination. ...More
May 15, 2013 By Kelly Teal
Posted in News, Voice over IP (VoIP)/IP Telephony
BroadConnect Launches New Toolbox for Partners

Quote Tool lets agents, VARs and other indirect salespeople price products without the need for a representative. ...More
May 10, 2013
Posted in News
ShoreTel CEO Retiring, Says He's 'Confident' in Company's Positioning

Peter Blackmore departs just weeks after channel chief Joe Vitalone left for a key ShoreTel rival. ...More
May 10, 2013
Posted in News