Cloud contact-center software is also appealing because for most businesses, it’s a low-cost, quick-to-implement alternative which delivers the flexibility needed by organizations to enable growth and expansion. ...More
Virtualization giant VMware is buying CloudVolumes, a provider of real-time application delivery technology designed to help enterprises deliver native applications to virtualized environments on demand. ...More
Estimating the total cost of using a cloud infrastructure service is tricky. Channel Partners' Craig Galbraith shows looks at the components that will make up your bill for Amazon Web Services — the most commonly used IaaS product.