End-Users

TBI Gives Agents First-of-Its-Kind TEM Platform

partneriQ is available for a flat fee and provides partners a view into all of their customers’ wireline and wireless telecom expenses. ...More
September 30, 2011 By Kelly Teal
Posted in News, Software as a Service/ Cloud Services (SaaS)
Quest Takes Aim At End-Users’ Cloud Readiness

The value-added reseller is offering a no-cost assessment. ...More
August 24, 2011
Posted in News
Case Study: Clearinghouse Turns to Hosted PBX

Capario couldn’t risk a phone-system outage, and it was on the verge of such a disaster. ...More
August 18, 2011
Posted in Articles, Voice over IP (VoIP)/IP Telephony
TEM - Take Two: What Agents Need to Know About Telecom Expense Management

As long as network remains among the top five expense items, TEM will remain a viable endeavor. ...More
August 17, 2011
Posted in Articles
How Can We Educate IT Guys on Cloud?

As agents, we are students of the cloud, but we will soon need to become teachers. ...More
August 16, 2011
Posted in Blog, Software as a Service/ Cloud Services (SaaS)
Case Study: Underwriter Undertakes Open Source UC

1st Guard had to replace its aging IP phone system and needed one with unified communications features. ...More
August 12, 2011
Posted in Articles
Making Critical Cloud Connections

What often gets left out of the cloud conversation is perhaps the most critical part: the network. ...More
August 10, 2011 By Khali Henderson
Posted in Articles, Ethernet/ MPLS, Software as a Service/ Cloud Services (SaaS)
Cloud Security Starts at the Endpoint

End-users don’t trust the security of cloud providers, but perhaps the real vulnerability is resting in their own palms. ...More
July 26, 2011
Posted in Blog
VARs: Combat Eroding Margins With Network Services

Shifting technology and buyer demands are pushing IT VARs – accustomed to one-time sales – to consider recurring revenue models. ...More
July 13, 2011 By Kelly Teal
Posted in Articles
Hugging the Learning Curve

We are accelerating through learning curves like never before. It’s exciting and a little bit scary. ...More
June 23, 2011
Posted in Blog, Software as a Service/ Cloud Services (SaaS)