End-Users

Setting Customer Expectations for Circuit Installation

Educate your customers about the provisioning process including industry installation standard time frames and caveats about causes for delay. ...More
December 13, 2011
Posted in Articles, Ethernet/ MPLS
Case Study: Mobile Invoicing Helps Santa Cruz Pasta Save Big

The food producer went from costly, handwritten processes to a mobile, automated platform with the help of MSA Systems and Intermec. ...More
December 8, 2011
Posted in Articles
Case Study: MPLS Saves Management Firm $8,500 a Month

The savings came thanks to converged voice and data over an MPLS network. ...More
November 29, 2011
Posted in Articles, Ethernet/ MPLS, Voice over IP (VoIP)/IP Telephony
Case Study: Art San Diego Uses Hosted VoIP to Increase Event Productivity

Art fair organizers turned to VoxOx in Business, a division of Telcentris, for help. ...More
November 18, 2011
Posted in Articles, Voice over IP (VoIP)/IP Telephony
Cisco Moves Jabber, WebEx Past the PC

The tech giant has upgraded its UC and collaboration platforms with capabilities that speak to channel partners' on-the-go customers. ...More
November 16, 2011 By Kelly Teal
Posted in News, Software as a Service/ Cloud Services (SaaS), Voice over IP (VoIP)/IP Telephony
Managed Service Users Cut IT Costs 25% or More, CompTIA Finds

Managed services, even when implemented on a small scale, can deliver significant cost savings, the study found. ...More
October 25, 2011
Posted in News
Businesses Buy Into the Value of Cloud Communications

“Best-in-Class" companies were more than twice as likely to use a hosted communications solutions solution. ...More
October 19, 2011
Posted in Articles, Software as a Service/ Cloud Services (SaaS), Voice over IP (VoIP)/IP Telephony
Polycom To Sell New Multimedia Phone Through Resellers Next Month

The VVX 500 comes with the Polycom Productivity Suite and aims to help end-users streamline daily tasks. ...More
October 18, 2011
Posted in News, Ethernet/ MPLS, Voice over IP (VoIP)/IP Telephony
TBI Gives Agents First-of-Its-Kind TEM Platform

partneriQ is available for a flat fee and provides partners a view into all of their customers’ wireline and wireless telecom expenses. ...More
September 30, 2011 By Kelly Teal
Posted in News, Software as a Service/ Cloud Services (SaaS)
Quest Takes Aim At End-Users’ Cloud Readiness

The value-added reseller is offering a no-cost assessment. ...More
August 24, 2011
Posted in News