End-Users

Is Channel Distribution Merging in the Cloud?

Convergence of IT and telecom technologies as well as the emergence of service delivery models like cloud are making once distinct roles of master agents and distributors less clear. ...More
January 7, 2013 By Khali Henderson
Posted in Articles, Software as a Service/ Cloud Services (SaaS)
What's Missing From the Cloud Conversation

I wanted to talk with a channel partner who would understand my business, my business goals and how I made money. ...More
January 2, 2013
Posted in Articles, Software as a Service/ Cloud Services (SaaS)
Solutions Sales: Focus on Solving Problems in the Call Center

Dealers can make themselves part of the value proposition when they offer a combination of solutions and expertise that directly addresses the business processes of the call center environment. ...More
December 27, 2012
Posted in Blog
The Sunset of Analog Lines

Carriers are phasing out analog lines and like it or not, it needs to be done. ...More
December 11, 2012
Posted in Blog
Opening New Windows of Opportunity

While over the years the culture of Windows has stayed relatively similar with each OS launch, Windows 8 may prove to be very, very different. ...More
December 5, 2012
Posted in Blog
Slide Show: Is 'Subagent' a Dirty Word?

Is a "subagent" really inferior to a master agent? A number of these so-called "subs" are really getting fired up about the insinuation. ...More
November 26, 2012
Posted in Galleries
GreatAmerica Going By a New Name

The company wanted its moniker to better reflect its portfolio. ...More
November 13, 2012
Posted in News
Windstream, Level 3, XO React to Superstorm Sandy

Some of the nation's biggest competitive local exchange carriers (CLECs) are facing their own difficulties in the Northeast and Mid-Atlantic states stemming from what's been dubbed a "superstorm." ...More
October 31, 2012 By Craig Galbraith
Posted in News
Changing the Channel From One-Off Deals to Long-Term Relationships

Software vendors must redefine the role that their channel partners play and allow them to own the relationship with the end customer. ...More
October 29, 2012
Posted in Blog
CenturyLink's New savvisdirect Portal Aims to Sell Cloud to SMBs Over the Web

It's not a channel offering – but it may become one. ...More
October 11, 2012
Posted in News