Channel Partners Online
6 Steps to Accelerating Adoption, ROI
Most organizations do not have the time or skill sets to promote new technologies and educate employees on their use cases. This is where channel partners can step in. ...
Case Study: Waterford Adopts SIP System
To reach its goal of seamless communication amongst all its locations, WWRD chose Teltronics. ...
Case Study: Paper Products Company Saves With VoIP
Paper products company Billhorn Converters saves $700 per month with the Star2Star IP telephony solution. ...
Siemens Tailors UC to Enterprise, Midmarket
Siemens is expanding its OpenScape UC offerings with packaged solutions aimed at enterprise and midmarket companies. ...
February 1, 2011
The Channel Scores: American Express Teams With PlanetOne
PlanetOne's partnership with American Express to offer telecom services validates the agent model. ...
Case Study: SIA Saves With SIP Trunking
In order to make full use of its IP PBX, SIA needed to partner with an SIP trunking provider to connect to the PSTN. ...
Peer-to-Peer Blog: Customer Service Must Evolve
By design, “customer service" is reactive. It is an old model that will no longer win the day. ...
January 4, 2011
VoX Unveils Digital Video Phone Service
Wholesale VoIP service provider VoX Communications launched its Ojo Vision Digital Video Phone service. ...
Peer-to-Peer Blog: Erlangs … Really?
You’ve set up your IP PBX or SIP Trunk correctly, but during the working day there are still problems with your VoIP call quality. It has to be the service provider, right? No, it may still be a bandwidth issue. ...
PHONE+ YOU Edition 2010
An entire issue of reader-to-reader content explores the ins and outs, ups and downs, past and future of the channel. ...