End-Users

Case Study: Paper Products Company Saves With VoIP

Paper products company Billhorn Converters saves $700 per month with the Star2Star IP telephony solution. ...More
February 8, 2011
Posted in Articles, Voice over IP (VoIP)/IP Telephony
Case Study: Waterford Adopts SIP System

To reach its goal of seamless communication amongst all its locations, WWRD chose Teltronics. ...More
February 8, 2011
Posted in Articles, Voice over IP (VoIP)/IP Telephony
Siemens Tailors UC to Enterprise, Midmarket

Siemens is expanding its OpenScape UC offerings with packaged solutions aimed at enterprise and midmarket companies. ...More
February 1, 2011
Posted in News
The Channel Scores: American Express Teams With PlanetOne

PlanetOne's partnership with American Express to offer telecom services validates the agent model. ...More
January 12, 2011 By Khali Henderson
Posted in Articles
Case Study: SIA Saves With SIP Trunking

In order to make full use of its IP PBX, SIA needed to partner with an SIP trunking provider to connect to the PSTN. ...More
January 10, 2011
Posted in Articles, Voice over IP (VoIP)/IP Telephony
Peer-to-Peer Blog: Customer Service Must Evolve

By design, “customer service" is reactive. It is an old model that will no longer win the day. ...More
January 4, 2011
Posted in Blog
VoX Unveils Digital Video Phone Service

Wholesale VoIP service provider VoX Communications launched its Ojo Vision Digital Video Phone service. ...More
December 29, 2010 By Khali Henderson
Posted in News, Voice over IP (VoIP)/IP Telephony
Peer-to-Peer Blog: Erlangs … Really?

You’ve set up your IP PBX or SIP Trunk correctly, but during the working day there are still problems with your VoIP call quality. It has to be the service provider, right? No, it may still be a bandwidth issue. ...More
December 3, 2010 By David Byrd
Posted in Blog, Voice over IP (VoIP)/IP Telephony
PHONE+ YOU Edition 2010

An entire issue of reader-to-reader content explores the ins and outs, ups and downs, past and future of the channel. ...More
November 19, 2010
Posted in Reports, Software as a Service/ Cloud Services (SaaS), Voice over IP (VoIP)/IP Telephony
Peer-to-Peer Blog: Cloudy With a Chance of Rain

Until industrywide data handling and security standards issues are addressed, the public cloud has no chance of realizing its full potential. ...More
November 18, 2010
Posted in Blog, Software as a Service/ Cloud Services (SaaS)