Electronic Bill Presentment & Payment (EBPP)

CRM II: This Time It's Personal

IN A WORLD WHERE CONVERGING SERVICES and networks threaten to overwhelm the OSS systems and the marketing engines of resellers everywhere, one technology has been there to quash the enemies of customer satisfaction: customer relationship management. The latest sequel in the ...More
March 30, 2007 By Tara Seals
Posted in Articles
Emdeon Adds Online Self-Service Account Center

Emdeon Business Services has added secure, integrated online account center options to its suite of billing services. The new functionality has been dubbed Emdeon Online Billing Solutions. Emdeon Online Billing Solutions, powered by Verus, provides a comprehensive and ...More
March 1, 2007
Posted in News
e-billievable: Resellers Convert to EBPP

WHILE ELECTRONIC BILL PRESENTMENT and payment (EBPP) continues to evolve, it is reaching maturity and providing a new opportunity for telecom resellers to save on operations costs and deepen their relationships with customers. Overall growth of EBPP is increasing and ...More
September 1, 2006 By Tara Seals
Posted in Articles
E-Billing Enriches End-User Experience

Saving trees and streamlining processes may be the hallmarks of telecom e-billing, but the real money is in enriching the customer experience. The e-bill has matured from just another payment option into something that strikes deep at the heart of customer retention and ...More
September 1, 2005 By Tara Seals
Posted in Articles

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