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Email: The Not Respected Marketing Behemoth

You might be surprised to learn that email marketing can result in a very solid return on investment. ...More
April 11, 2013 By David Byrd
Posted in Blog
Proofpoint Debuts Channel-Focused Cloud Solution

Proofpoint acquired Mail Distiller Ltd. to create the Essentials product line. ...More
April 9, 2013 By Craig Galbraith
Posted in News, Software as a Service/ Cloud Services (SaaS)
News Desk: TBI Hires Former PAETEC Exec

In this week's Channel Partners News Desk, we explain what a new partnership between Sprint and Mitel means for resellers; you'll meet the former PAETEC exec TBI hired for business development; plus the hottest trends in agent-VAR partnerships. ...More
March 29, 2013
Posted in Videos, Voice over IP (VoIP)/IP Telephony
Avaya Tackles Big Data

Its new Customer Experience Management tools let partners help their contact center clients make the most of interactions. ...More
March 6, 2013
Posted in News
Channel Partners 360: The Business Value Awards

Recognized for innovation, solutions-orientation and customer focus – not just the biggest sales – the winners of the First Annual Channel Partners 360° Business Value Awards were recognized Wednesday night at the Channel Partners Conference & Expo in Las Vegas. ...More
February 27, 2013
Posted in Galleries, Ethernet/ MPLS, Software as a Service/ Cloud Services (SaaS), Voice over IP (VoIP)/IP Telephony
Salestream's RFQ Widget Lets Agents Provide Instant Quotes From Their Sites

The app generates results for end-users and sends requester's information to channel partners. ...More
February 27, 2013
Posted in News
Nexogy Adds Outbound Services to Cloud Call Center Platform

The company has partnered with Sytel Ltd. ...More
February 27, 2013
Posted in News, Voice over IP (VoIP)/IP Telephony
What Customers Want From Telecom and IT

Seven decision makers share their priorities, pain points and partnering preferences. ...More
February 22, 2013 By Khali Henderson
Posted in Articles, Ethernet/ MPLS
The Value of UCaaS

The applications available through UCaaS solutions may vary, but the benefits to your clients can be categorized into three universally important areas: availability, efficiency and competitive advantage. ...More
February 19, 2013
Posted in Blog
ShoreTel Improves Web Chat, Email, Reporting With ECC Release 8

The company also has simplified installation of the contact center platform, which will come as welcome news to partners. ...More
February 5, 2013 By Kelly Teal
Posted in News