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Customer Relationship Management

Slide Show: Top 5 Cloud Apps for Businesses

The most popular cloud apps among SMBs are project management and CRM tools. ...More
May 24, 2012
Posted in Galleries
Driving Sales on a Budget – Part 4

You don’t have to have a big budget to implement the CAR marketing method: Continuous contact, Alignment with sales and a Results focus. ...More
May 22, 2012
Posted in Articles
Cloud Computing 'May Be a Lot of Hot Air'

Despite the fact that "cloud" has become a ubiquitous technology term, more than half of IT pros who responded to a new survey said it's "too risky for prime time" and only suitable for commodity applications like CRM and email. ...More
May 1, 2012 By Craig Galbraith
Posted in News, Software as a Service/ Cloud Services (SaaS)
CTTA State of the Cloud Channel Report

Clouds are everywhere. Over the past several years, the cloud has evolved from a simple way of describing virtualized and service-based delivery of technology and communications solutions to a cultural and economic phenomenon. ...More
April 18, 2012
Posted in Reports, Voice over IP (VoIP)/IP Telephony
Confidentiality Boosts Agent Client Value

Understanding how important confidentiality can be to potential clients has become a key factor for developing new opportunities. ...More
April 3, 2012
Posted in Blog
SimpleSignal Debuts SimpleMeetup Web Conferencing

SimpleSignal says this feature-rich tool will add to its hosted unified communications offerings, such as HD audio conferencing and multi-point video conferencing services. ...More
March 26, 2012
Posted in News
I Need a Discount: 9 Power Questions to Help You Stand Up to Discount Pressure

Many businesses have not fully recovered from the Great Recession, and they are still looking for ways to cut their budgets. All too often it’s the supplier’s price that ends up on the chopping block. ...More
March 22, 2012
Posted in Articles
Driving Sales On a Budget – Part 3

You don’t have to have a big budget to implement the CAR marketing method: continuous contact, alignment with sales and a results-focus. ...More
March 13, 2012
Posted in Articles
Driving Sales On a Budget — Part 2

You don’t have to have a big budget to implement the CAR marketing method: Continuous contact, Alignment with sales and a Results-focus. ...More
February 14, 2012
Posted in Articles
Terrapin Adds TopLine CRM Platforms to Portfolio

The cloud services master agency was drawn to TopLine's customizable solutions. ...More
February 8, 2012
Posted in News