Channel Partners Online

Cox

Slide Show: The Customer-Satisfaction Struggle

Despite slight increases in customer satisfaction across most industries, it's still a struggle for wireless and wireline, which lag behind almost all others. ...More
May 15, 2012
Posted in Galleries
Apple Strong, RIM Weak in Customer Satisfaction Index Debuts

The American Customer Satisfaction Index found Sprint to be best among the major carriers in wireless service, while cable companies are licking their wounds over the numbers they registered for television service. ...More
May 15, 2012 By Craig Galbraith
Posted in News
AT&T, Verizon Lead Business Ethernet Market

Boston-based Vertical ranks service providers that hold 4 percent or more of billable port installations. ...More
February 13, 2012
Posted in News, Ethernet/ MPLS
Cox: We're Selling Spectrum to Verizon Wireless

The two companies also have agreed to become agents for each other's business and residential products. ...More
December 16, 2011
Posted in News
Comcast Gearing Up to Sell Verizon Wireless Products, Services

Another cable giant, Time Warner Cable, also plans to sell Verizon products very soon. ...More
December 5, 2011 By Josh Long
Posted in News
Cox Says R.I.P. to Wireless Service

Cox is dumping its 3G wireless service for a number of reasons, including the rapid development of its competitors' 4G networks and the tough road getting access to some of the industry's best-known devices. ...More
November 16, 2011 By Craig Galbraith
Posted in News
Cablecos & The Channel: State of the Market 2011

With four of the top five cable companies now courting the indirect sales channel, Channel Partners identified a need to quantify and qualify these competitors' value proposition as suppliers in the business telecommunications marketplace. ...More
August 5, 2011
Posted in Reports, Ethernet/ MPLS
Level 3 Inks Multi-Year Agreements with Cox

Level 3 said the agreements build upon a relationship the companies have had for more than 10 years. ...More
July 13, 2011 By Josh Long
Posted in News
Cable Dominates Rankings of Business Telecommunications Providers

Cox, Optimum Business and Comcast outdid Verizon and AT&T in most categories, according to a new study. ...More
May 24, 2011
Posted in News
AT&T, T-Mobile Customer Satisfaction Dive Pre-Merger

A new survey shows wireless, wireline and pay-TV customer satisfaction continue to struggle, with AT&T and T-Mobile’s proposed merger getting no love. ...More
May 17, 2011
Posted in News