Conferencing & Collaboration

  • InterCall Lets Users Rock Out While on Hold
    InterCall is introducing what it deems an industry-first experience designed to change the way customers think about waiting on hold – InterCall Lounge. The InterCall Lounge, created through a partnership with Inspire Entertainment, treats customers to songs from ...More
    June 4, 2009 Posted in News
  • Conference Group Announces Conference Viewer Feature
    The Conference Group has announced an enhancement to its full-time operator service. Conference Viewer enables the host to view the Q&A queue during a full-time operator call in real time, and also have the ability to manipulate the queue by changing the order of ...More
    June 3, 2009 By Cara Sievers Posted in News
  • Avistar Launches Embeddable A/V Components, License Credit Program
    Avistar Communications Corp. (AVSR) has announced the launch of “Visual Insights,” a program that allows application vendors to quickly and easily embed software applications with visual communications while promoting their brand and enhancing the value of ...More
    June 3, 2009 Posted in News
  • Research Reveals Video Conferencing Pitfalls
    Blue Coat Systems Inc. (BCSI) has announced that, according to a global survey it initiated through a research organization, more than 73 percent of enterprises are putting greater emphasis on using high-quality video conferencing in place of traveling. Additionally, ...More
    June 1, 2009 Posted in News
  • Cisco Provides Partner Opportunities in Collaboration Market
    At the Cisco Partner Summit this week in Boston, Cisco Systems will be announcing new programs, packages and products that will enable its channel partners to participate in the $34 billion collaboration market. To help partners capture this market opportunity, Cisco is ...More
    June 1, 2009 By Cara Sievers Posted in News, Voice over IP (VoIP)/IP Telephony
  • RollCall Business Conferencing Increases Capacity
    RollCall Business Conferencing Solutions, a division of ILD Telecommunications Inc., has completed the expansion of its Jacksonville, Fla., facilities with the purchase and implementation of new VoIP-capable conferencing bridges. This represents a 100 percent increase in ...More
    May 26, 2009 Posted in News
  • CTI Group Unveils HD Call Recording
    CTI Group has announced the release of high definition (HD) call recording. The company’s SmartRecord IP now supports G.722 codec, which is compatible with Polycom's high definition SoundPoint IP desktop phones and SoundStation IP conference phones. CTI Group expects ...More
    May 21, 2009 Posted in News
  • Copper Conferencing Launches Agent Portal
    Copper Conferencing has announced the launch of Copper Link, a Web-enabled portal that provides a gateway for agents to access reports, submit online orders, customize marketing materials and launch e-marketing campaigns. Master agents and their subagents access Copper Link ...More
    May 20, 2009 Posted in News
  • Cisco Puts Collaboration in Motion
    Likely a response to the growing popularity of dispersed workforces and the demand for solutions to manage workers across wired and wireless networks, Cisco has unveiled its Collaboration in Motion initiative, uniting products across many of the company’s product ...More
    May 20, 2009 Posted in News
  • snom IP Phones Integrate With ZipDX Conferencing
    snom technology AG announced integration of its snom klarVOICE phones, its portfolio of wideband VoIP phones, with ZipDX audio conferencing service. ZipDX touts its service as the only conferencing service that offers standards-based wideband audio enabling high-fidelity ...More
    May 20, 2009 Posted in News, Voice over IP (VoIP)/IP Telephony