Channel Partners Online
A Pathway to the Cloud
With the cloud, the days of simply throwing bandwidth at latency or jitter problems are over. ...
Slide Show: Channel Partners' Top 20 Stories of 2011
The Top 20 was determined by the popularity of stories read by subscribers to the Channel Partners weekly newsletter. Windstream-PAETEC, XO Communications, M&A and various awards dominated the list. ...
Cloud Services Coalition Certifies Northeast Integrator
Troy Security specializes in the assessment, implementation and training of cloud solutions. ...
December 13, 2011
Setting Customer Expectations for Circuit Installation
Educate your customers about the provisioning process including industry installation standard time frames and caveats about causes for delay. ...
Are You Ready for Hosted IP Telephony?
Good agents will differentiate themselves by the quality of their suppliers and the user experience they deliver. ...
Winning With Wireless Expense Management — Part 2
This second article in a series covers WEM for international services, carrier negotiation strategies and customer management. ...
MicroCorp Continues Transformation With PMG Buy
The master agency is adding more carrier services and VAR value propositions to its business model. ...
Capitalizing On Cloud Communications
Companies increasingly are embracing hosted and cloud models as an alternative to premises-based business telephony. Channel partners, including telecom agents, IT VARs and PBX dealers, have an opportunity to capitalize on this growing interest. ...
The Transformation of Voice Smart Networks - Part 5
Voice Smart Networks outlines what it sees as its next steps in transforming away from transactional sales. ...
December 6, 2011
Mitel Adds Authorized Service Partners
Under APSP, Mitel will subcontract with its channel partners to deliver local service and support for Mitel's remaining direct sales customers. ...
December 5, 2011