To thrive in the rapidly evolving vendor-partner ecosystem, vendors need to listen to their partners closely, react quickly to partners’ needs and measure their satisfaction with what’s most meaningful to them. ...More
It's a committee of technology vendors that will work with the IT channel community and MSPAlliance board to shape, guide and promote data privacy and security best-practices in the managed services and cloud industry worldwide. ...More
This Report explores the sales, technical and financial expertise a cloud agent/broker needs; which functional positions to bring in-house and which to outsource; and which front-office and back-office systems are needed to support these functions. ...More
If you are an MSP willing to adapt, there’s an opportunity to thrive in the new cloud-based IT economy. To succeed, you must plan your cloud business transformation around three critical success factors. ...More
This four-part series shares steps facilitating the evolution of the traditional business model — whether a telecom dealer, agent, IT VAR, or integrator. This article addresses technical operations. ...More
Cisco’s channel chief promised to help partners to transition their businesses to meet the challenges of becoming what he calls “hybrid IT" solutions providers, with new tools and a certification program. ...More
Social media isn't a big hairy monster that has to scare you. Angela Leavitt and Brian Leonard of Mojo Marketing introduce you to three platforms that take the fear out of social and put the control in your hands.