The major U.S. Internet service providers have some work to do if they want to catch up with other industries measured by the American Customer Satisfaction Index. Most scored well below average in the ACSI's first analysis of ISPs. ...More
In this week's Channel Partners News Desk: tw telecom's Q score rises among Level 3, Comcast and TWC merger rumors; Birch Communications buys struggling Lightyear Network Solutions; and Microsoft recognizes its top partners. ...More
The average score for fixed-line operators is now 74 out of 100, just two points shy of the average for all industries the ACSI measures. Yet it's not all good news: The numbers are going up because unsatisfied customers are leaving entirely. ...More
This Pulse Digital Issue highlights five industry sectors – financial services, health care, hospitality, restaurants and bars, and retail – that are hot targets for channel partners selling cable communications services. ...More
There's a marketing opportunity you've probably missed – and it's absolutely free. Angela Leavitt and Brian Leonard of Mojo Marketing explain how and why you should take advantage of Google Places for Business.