The average score for fixed-line operators is now 74 out of 100, just two points shy of the average for all industries the ACSI measures. Yet it's not all good news: The numbers are going up because unsatisfied customers are leaving entirely. ...More
This Pulse Digital Issue highlights five industry sectors – financial services, health care, hospitality, restaurants and bars, and retail – that are hot targets for channel partners selling cable communications services. ...More
We tallied our top 10 stories for April by combining online page views with weekly newsletter results. Among the top: Comcast's top partners; XO's hosted PBX improvements; and Ingram Micro's partnerships with CenturyLink and Time Warner Cable. But what was No. 1? ...More
Estimating the total cost of using a cloud infrastructure service is tricky. Channel Partners' Craig Galbraith looks at the components that will make up your bill for Amazon Web Services — the most commonly used IaaS product.