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Bill Auditing/Review

Channel Partners Fact Book 2011

Don't miss the third annual edition of this go-to guide for telecom agents. ...More
January 24, 2011
Posted in Reports, Ethernet/ MPLS, Software as a Service/ Cloud Services (SaaS), Voice over IP (VoIP)/IP Telephony
Products: What Products Can Agents Sell?

The availability of more goods and services means more opportunities — and more production education needed. ...More
December 22, 2010 By Khali Henderson
Posted in Articles, Ethernet/ MPLS, Software as a Service/ Cloud Services (SaaS), Voice over IP (VoIP)/IP Telephony
Best Practices for Managing Communications Services – Phase 3: Migration

In the third part of a series exploring best practices for assisting organizations with managing communication services, we look at the Migration Phase, including an IT road map for migration to converged communications, SIP trunking and telecom price negotiation. ...More
November 4, 2010
Posted in Articles
Best Practices for Managing Communications Services – Phase 2: Management

In the second of a three-part series exploring best practices for assisting organizations with managing their communication services, we explore the Management Phase, which includes ongoing visibility and improvement of their communication services. ...More
October 7, 2010
Posted in Articles
Best Practices for Managing Communications Services – Phase 1: Baseline

In the first of a series exploring best practices for assisting organizations with managing their communication services, we explore the Baseline Phase, which focuses on an inventory rationalization that improves visibility. ...More
September 14, 2010
Posted in Articles