Channel Partners Online

Asset Management

Best Practices for Managing Communications Services – Phase 3: Migration

In the third part of a series exploring best practices for assisting organizations with managing communication services, we look at the Migration Phase, including an IT road map for migration to converged communications, SIP trunking and telecom price negotiation. ...More
November 4, 2010
Posted in Articles
Case Study: RFID Speeds Inventory Tracking for Manufacturer

Using RFID to automate inventory tracking has increased productivity 30-40 percent for Cox Industries. ...More
October 18, 2010
Posted in Articles
Best Practices for Managing Communications Services – Phase 2: Management

In the second of a three-part series exploring best practices for assisting organizations with managing their communication services, we explore the Management Phase, which includes ongoing visibility and improvement of their communication services. ...More
October 7, 2010
Posted in Articles
Best Practices for Managing Communications Services – Phase 1: Baseline

In the first of a series exploring best practices for assisting organizations with managing their communication services, we explore the Baseline Phase, which focuses on an inventory rationalization that improves visibility. ...More
September 14, 2010
Posted in Articles
Case Study: CTS Manages Contact Center Relocation

CTS Partners helped Transcare relocate by reengineering contact centers, identifying and migrating customer contact numbers and executing a technology move. ...More
September 9, 2010
Posted in Articles, Ethernet/ MPLS, Voice over IP (VoIP)/IP Telephony
Accel Unveils Customer Network Management Portal

Fixed cellular broadband service provider Accel Networks LLC announced the immediate availability of its new customer portal AccelView. ...More
July 26, 2010
Posted in News
PAETEC Releases Hosted TEM Service for Midmarket

PAETEC is introducing a hosted TEM service tailored to the midmarket and sold exclusively by PAETEC Communications’ direct and indirect channels. ...More
June 14, 2010 By Khali Henderson
Posted in News, Software as a Service/ Cloud Services (SaaS)