Are consumers finally turning against Apple? The maker of the iconic iPhone watched its customer-satisfaction score – according to the American Customer Satisfaction Index – fall, while rivals Samsung and Motorola earned higher numbers than a year ago. ...More
T-Mobile said it lost almost 200,000 contract customers (net) last quarter. That was better than the half-million it lost in the previous quarter and a year ago. Churn fell to 1.9 percent – the carrier's best mark since Q2 2008. ...More
Nokia's Lumia 920 finally fell off our list of America's hottest selling smartphones to make way for new phones from Samsung and HTC, while BlackBerry's new Z10 failed to register in the weeks after its much-hyped debut. All the while, Apple's iPhone 5 racks up wins. ...More
There's a lot of big talk about big data, but how do you know if it's a big deal for your company? A first step is understanding the differences between conventional database technologies. Craig Galbraith explains in this video.