Agent

Fixed Mobile Convergence: Finding the Opportunity

Fixed mobile convergence is emerging as an ROI magnet for savvy solution providers, some 10 years after it was touted in the communications space as the next big thing. ...More
September 24, 2010
Posted in Articles, Voice over IP (VoIP)/IP Telephony
5 Myths Every Business Must Avoid to Survive the Recovery

Gain vs. sustain: Five common myths keep businesses preoccupied with short-term results at the cost of long-term planning. ...More
September 23, 2010
Posted in Articles
TelePacific Extends MPLS Network

TelePacific has expanded its Extended Reach MPLS Private IP Network services through a new partnership with Global Crossing Ltd. ...More
September 22, 2010
Posted in News, Ethernet/ MPLS
Scansource Adds Portal for VoIP Partners

The Command Central Web portal enables the company’s partners selling VoIP to outsource configuration of IP phones. ...More
September 21, 2010 By Khali Henderson
Posted in News, Voice over IP (VoIP)/IP Telephony
TelePacific Adds Ethernet over Copper

TelePacific announced it is rolling out new Ethernet over Copper service in locations across California and Nevada. ...More
September 21, 2010
Posted in News, Ethernet/ MPLS
Qudex Upgrades Telecom CRM Platform

Among other things, the new version features improved trouble ticketing and support center. ...More
September 20, 2010 By Khali Henderson
Posted in News
PHONE+ Names Top 50 Channel Programs

After hundreds of company programs were submitted and thousands of votes were cast, the Top 50 Channel Programs for 2010 have been determined. ...More
September 20, 2010
Posted in Articles
TelePacific Launches Mobile Service

TelePacific, a CLEC serving California and Nevada, announced the availability of TelePacific Mobile. ...More
September 20, 2010
Posted in News
tw telecom Shows New Agent Quoting Tools

tw telecom will demonstrate its new agent portal pricing and quoting tools at the Channel Partners Conference & Expo. ...More
September 20, 2010
Posted in News
Time Warner Cable Beefs Up Agent Support

Time Warner Cable Business Class has beefed up support for agents with both tools and human resources. ...More
September 20, 2010 By Khali Henderson
Posted in News